You pay the AI company directly. We never add a markup.
VeriSmart AI Agent answers your customers' questions from your own help articles, day and night. When it cannot answer one, it alerts your phone and writes the reply for you. You pay the AI company for what it uses, at their price, and you pay us one flat monthly fee for the software.
Sign inWhy that matters
Most support tools charge you for every answer, or they sell credit bundles that run out partway through the month. They also add their own markup to the AI. Their bill goes up when your customers ask more questions. Ours does not.
How it works
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1
Add your help articles
You can import an existing help center, paste in a web page, or type your articles yourself.
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2
Choose how it answers
You set the tone, add your own rules, and decide when it should stop and bring in a Live Agent instead.
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3
Add it to your website
You paste one line of code into your site, or you share a link to your chat page.
What you get
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You use your own AI account
You choose the AI company, you pay them directly, and you can switch at any time.
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Answers that come from your articles
It only uses the articles you added, so it does not invent answers. If the answer is not there, it brings in a Live Agent.
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It finds someone to help
It alerts you first, and then the next person on your list, until somebody replies.
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It writes your replies for you
You can tell it what to say out loud, and it writes the reply for you to send.
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It follows up on its own
It keeps a waiting customer informed, and it asks for their email address if nobody is free.
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You can test it before customers see it
You can run your real customer questions through it and rate the answers it gives.
What it costs
You pay one flat monthly fee for the software, and you pay the AI company for the usage.
- There is no charge for each answer.
- There are no credits that run out.
- There are no paid add-ons.